This Cookie Policy explains how Coinfig uses cookies and similar technologies on our website and application (together, the "Site"). It should be read together with our Privacy Notice.

1) What are cookies?

Cookies are small text files placed on your device by a website or application. Similar technologies include local storage, SDK identifiers, pixels, and log files. These technologies help the Site function properly and help us understand how the Site is used.

2) Why we use cookies

We use cookies and similar technologies to:

  • Keep the Site working correctly through core functionality.
  • Keep you signed in and maintain secure sessions.
  • Remember preferences where enabled.
  • Improve performance and reliability, for example error tracking.
  • Understand usage at a high level through analytics where enabled.
  • Protect the platform through security and abuse prevention.

3) Types of cookies we use

3.1 Strictly necessary cookies

These are required for the Site to function and cannot be switched off in our systems. They are used for:

  • Authentication and session management.
  • Security protections, for example CSRF protection.
  • Load balancing or routing where applicable.
  • Core application settings required to deliver the service you requested.

Legal basis (where applicable): Necessary to provide the service and for legitimate security purposes.

3.2 Functional cookies

These help enhance functionality and personalisation, for example:

  • Remembering certain preferences or settings where enabled.
  • Remembering selections that improve usability.

If functional cookies are disabled, some features may not work as intended.

3.3 Performance and analytics cookies

These help us understand how users interact with Coinfig, such as:

  • Pages or screens viewed and time spent.
  • Feature usage patterns.
  • Performance metrics, for example load times.
  • Basic diagnostic information to improve product quality.

We aim to use analytics in a way that is proportionate and privacy-aware, for example aggregated reporting where possible.

3.4 Security and fraud-prevention cookies

These help protect the platform and users, such as:

  • Detecting suspicious sign-in activity.
  • Preventing abuse, scraping, and automated attacks.
  • Maintaining audit and security logs.

3.5 Advertising and marketing cookies

Where you accept optional cookies, we use advertising and marketing cookies set by providers such as Google Ads to:

  • Measure the effectiveness of our advertising campaigns.
  • Understand which adverts led to sign-ups or subscriptions (conversion measurement).
  • Show or tailor Coinfig adverts to you on other sites and platforms (remarketing).

These cookies are set only if you accept optional cookies via our cookie banner. If you arrive at the Site through an advertising link, the Google tag may load in a cookieless, consent-denied mode so that a later accepted conversion can be measured. In that mode it does not set advertising cookies or store identifiers unless and until you accept optional cookies.

4) Third-party cookies and services

Some cookies or similar identifiers may be set by third parties we use to provide parts of the Site, for example:

  • Authentication providers, such as Google or Microsoft sign-in.
  • Infrastructure and performance monitoring providers.
  • Analytics providers if enabled.
  • Advertising and marketing providers, such as Google Ads, if you accept optional cookies.
  • Error tracking providers if enabled.

Third parties may process information in accordance with their own policies. We limit third-party use to what is reasonably necessary to operate and improve Coinfig.

5) How long cookies last

Cookies may be:

  • Session cookies: expire when you close your browser.
  • Persistent cookies: remain until they expire or you delete them.

Retention periods vary depending on the cookie's purpose. Security and session cookies are typically short-lived, while preference cookies may last longer.

The main cookies and similar storage we currently use are:

ProviderCookie / storagePurposeCategoryDuration
Coinfigledgertax_cookie_consent (local storage)Records your cookie-banner decision and its dateStrictly necessaryUntil you clear this site's data
Clerk__session, __client_uatSigning you in and keeping your session secureStrictly necessarySession up to 7 days, sign-in state up to 1 year
Cloudflare__cf_bm and similarSecurity, bot mitigation, and content deliveryStrictly necessaryTypically under 1 day
Google Ads_gcl_au, _gcl_aw and similarConversion measurement and remarketing (only after you accept optional cookies)Advertising and marketingUp to 90 days

Exact cookie names and durations are set by the providers and may change. We update this table when the providers we use, or the cookies they set, materially change. Third-party cookies are also described in the relevant provider's own policy.

6) Your choices and controls

6.1 Browser controls

Most browsers allow you to:

  • Delete cookies.
  • Block all cookies.
  • Block third-party cookies.
  • Set rules per website.

If you block strictly necessary cookies, the Site may not function correctly, including logging in.

6.2 Cookie banner

We show a cookie banner on your first visit to the Site and the app. You can accept or reject optional cookies, and rejecting is as easy as accepting. Strictly necessary cookies are used either way. We record your decision and its date so we can honour it.

To change a previous decision, clear this site's cookies and stored data in your browser settings. The banner will be shown again on your next visit.

6.3 Do Not Track

Some browsers offer "Do Not Track" signals. There is no consistent industry standard for how these are interpreted. We may not respond to all such signals.

7) Updates to this Cookie Policy

We may update this Cookie Policy from time to time. If changes are material, we will take reasonable steps to notify you, for example by in-app notice or email. The revised policy applies from its stated effective date. Where a change requires consent, we will request it through the cookie banner before the relevant cookies are set.

8) Contact us

Questions about this Cookie Policy: [email protected]